Refund policy

Return & Refund Policy

We stand by the quality of every Azora product. If you’re not satisfied, we’re here to help.

Return Window

You can return any unused product within 30 days of delivery.

Eligibility

To be eligible for a return:

• Item must be unused and in its original packaging.
• Proof of purchase is required (e.g., order number or receipt).

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method within 5–10 business days.
• You will be notified via email when the refund is processed.

Non-Returnable Items

Once we receive and inspect your return:

• Gift cards
• Used/opened Edge Guard Tapes
• Final sale or clearance items

To start a return, contact us at: support@azoraathletics.com